This program focuses on the movement from technical professional and/or engineer to supervisor or team leader. Supervisors and managers of the 21st century will have broader responsibilities, taking charge of more projects and more people.

This program provides the critical skills that any manager may need regardless of level by providing simple, direct solutions to the most common problems managers face: how do I motivate people, what are the steps to coaching, how do I handle non-performance, how do I give people a strong message, how to develop people. In this program we have distilled the most useful items in the behavioral sciences into a basic approach to managing people and teams.

This course focuses on the challenges facing current and aspiring supervisors, managers, team leaders and technical professionals who seek a solid foundation in management skills and techniques.

This program is designed to increase your value to your organization and enhance your career. Special Features:

• Practical, up-to-date information to enhance your leadership/supervisory skills on-the-job
• Knowledgeable, experienced instructors who present interesting, stimulating programs
• Case studies, simulations, videotape analysis, and real-life problem solving that encourage high levels of participation
• Quality materials that enhance learning and provide a lasting resource
• Skills and credentials to help you and your organization for years to come

This course is eligible for EMCI PDUs.