The vast majority of workshops and consulting services occurred at companies such as MassMutual, Delta Air Lines, Lucent Technologies and Pfizer.

Gary founded Professional Development Associates in 1988 after serving as vice president of training and development for Citicorp. Prior to his work at Citicorp he served as manager of management development at Consolidated Edison where he directed a broad developmental strategy that contributed to a fundamental change in the business. Gary's expertise in persuasion and communication skills is enhanced by his broad experience in assisting companies improve their managerial excellence.

He is a member of the commercial panel of the American Arbitration Association, the Network of Organizational Development practitioners and the American Society for Training and Development. Gary holds a B.A. degree in history from Hofstra University. He holds a M.S. in organizational psychology from Columbia University and an M.S.W. from Yeshiva University

Differences between self, spot, and process coaching

Evaluating your coaching style

Tactics and strategies for motivating others

Influencing skills that encourage others

Using questioning techniques to promote independent thinking

Fostering formal and informal leadership

How to "coach" one's peers

Establishing an acceptance of the coaching process

How to recognize and improve skill deficiencies in others

Counseling employees about personal issues that affect job performance